Our companies, la Compagnie Française des Loueurs de Ski and la Compagnie Internationale des Loueurs de Ski respectively referred to as CFLS and CILS hereinafter provide Internet winter sport equipment hire to be collected at Skishop supporting dealers (the “Dealers”).

CFLS provides rental services exclusively to customers residing and skiing in France.

La Compagnie Française des Loueurs (CFLS) is a Limited Company (SA) with a paid up capital of 315,000 euros, registered at:

Head Office
424 Bureaux de la Colline
92210, Saint Cloud - France
RCS Nanterre B 401 734 892,
Téléphone: 00 33 1 55393000
E-Mail: cfls,skishop,fr
VAT identification number: FR5840173489200029

CILS provides rental services to all other customers.

La Compagnie Internationale des Loueurs de Ski (CILS) is a Limited Company (SA) with a paid up capital of CHF 100,000, registered at:

Head Office
Avenue des Baumettes 3
1020, Renens - Switzerland
Téléphone: 00 41 21 6355443
E-Mail: cils,skishop,fr
Switzerland Federal No: CH -550-1045051-8

By using our website and/or booking rental winter sport equipment through our website you agree to these General Terms and Conditions. The General Terms and Conditions may be subject to modifications. Your continued use of our website means you accept those modifications.

The content of this website may contain typographical errors or other errors or inaccuracies and may not be complete. We reserve the right to correct any errors, inaccuracies or omissions and to change and update this content at any time without prior notice. We do not, however, guarantee that any errors, inaccuracies or omissions will be corrected.

We reserve the right, without prior notification to change any descriptions or images of, or reference to any product or services on our website, or to limit the order quantity on any such product or service to you. Descriptions or images of, or references to third party products or services do not necessarily imply that we endorse such products or services.

Users are responsible for the accuracy of the information they provide on our website. Inaccurate information may limit our ability to provide services and we are not responsible for any error resulting from inaccurate information provided by a user.

Verification of submitted data may be required prior to our acceptance of any reservation, purchase or order. Except as otherwise provided by law or as otherwise expressly stated by us, price, rate and availability of products or services are subject to change without notice.

• Article 1: Booking an equipment hire
• Article 2: Making available and returning the rental equipment - Rental Period
• Article 3: Use of the hired equipment
• Article 4: Availability of the equipment for rent
• Article 5: Ski-Equipment Damage and Theft Guarantee (except ASC' clients)
• Article 6: Cancellation Policy
• Article 7: Personal Data
• Article 8: Applicable Jurisdiction
• Article 9: Insurance for mountain rescue and holiday curtailment

1 - 1: Rental Equipment

All the equipment offered for rental is described on our site.

1-2: Rental fees

Rental fees vary based on the category of equipment booked and the rental period, as displayed on stage 2 of our Website's "booking" section. Prices include applicable sales tax.

Additional information about the offer for large families:

This offer applies automatically to applications including at least 5 packs broken down as follows:

• either 1 adult (Over 15 years) and 4 children or teenagers (Over 15 years), the fourth child/teen pack is offered free of charge on the basis of the cheapest child/teen pack (excluding administrative fees),
• either 2 adults (Under 15 years) and 3 children or teenagers (Under 15 years), the third child/teen pack is offered free of charge on the basis of the cheapest child/teen pack (excluding administrative fees).

1-3: Payment method

1-3-1: For customers residing outside of France and skiing in France

Customers renting the equipment from CILS must pay CILS.

The customer can pay CILS by credit card or via PayPal or Adyen as indicated in paragraphs A: to B: below:

A: Secure payment by credit/debit card

CILS has entered into a service agreement with Banque Cantonale Vaudoise B.C.V. and Telekurs, for electronic business ; this agreement is called «Saferpay».

This agreement aims at ensuring all necessary features to manage a merchant service and to securely acquire payments over the Internet.

Saferpay Merchant Services handles trade security and ensures secret data protection (deciphering keys) and management.

Only credit/debit cards issued within the international networks approved by GIE Cartes Bancaires are accepted.

Financial costs (bank charges in connection with the exchange rate, banking commission for payment transactions made outside the territory where the card was issued, and other banking commissions) that may be tied to payments by credit/debit card will remain the customers' responsibility.

Once validated by the customer on our Website, the order will be placed, subject to the acceptance of the central bank card network. In the event of a refusal from the central bank card network, we will cancel the order.

When making payment, customers are automatically connected to the payment processing centre's server. Data, protected by encryption, do not transit through our systems and are therefore not stored by us in anyway.

B: Secure payment through PayPal or Adyen

CILS has entered into a service agreement with PayPal and Adyen.

These agreements aims at ensuring all necessary features to manage a merchant service and to securely acquire payments over the Internet.

PayPal and Adyen Services handles trade security and ensures secret data protection (deciphering keys) and management.

Financial costs (bank charges in connection with the exchange rate, banking commission for payment transactions made outside the territory where the card was issued, and other banking commissions) that may be tied to payments by credit/debit card will remain the customers' responsibility.

1-3-2: For customers residing in France and skiing in France

Customers residing in France and skiing in France who rent equipment at CFLS must pay CFLS.

Customers may choose to pay CFLS either by credit card, bank cheque, or French "Chèque vacances" or through PayPal as indicated in paragraphs A: to D: hereafter.

In the event of payment by bank or post office cheque or "Chèque Vacances", customers will note their reservation number on the back of said cheque and will attach a proof of address.

A: Credit Card secure payment

CFLS entered into a service agreement with Banque Populaire for electronic business; this agreement is called "Service Cyberplus Paiement".

Banque Populaire handles trade security and ensures secret data protection (deciphering keys) and management.

Only cards issued endorsed by the GIE Credit Cards international network are accepted.

Acceptance by the central credit card authority completes the Customer's order. In case of refusal by the central credit card authority, we will cancel the order. When making the payment, the customer is automatically connected to the payment centre server. Bank data are protected by encryption and do not pass through CFLS systems and are therefore not kept by CFLS.

B: Bank cheque payment

CFLS accepts bank cheque payments for the hiring of equipment (payable in France only) or giro cheques for all reservations booked more than 10 days before the first day of rental.

The cheque shall be drawn up in euros, to the order of:

Commandes Internet CFLS - Skishop
424 Bureaux de la colline
92213 Saint CLOUD cedex
France

If the cheque is not received at least 5 days before the customer's start date, the payment for equipment rental must be made solely by bank card. If payment is not made by bank card, the reservation will be cancelled.

C: Holiday cheque Payment

CFLS accepts French holiday cheque payments (ANCV) for the hiring of equipment or giro cheques for all reservations booked more than 10 days before the first day of rental.

CFLS recommends customers to send a holiday cheque for an amount lesser than or equal to the amount of the reservation, if needed supplemented by a bank or giro cheque. If the amount of the holiday cheque is higher than the reservation, CFLS will not be able to give change to the hirer.

If the "Chèque Vacances" is not received at least 5 days before the customer's scheduled equipment pick-up, the payment for equipment rental must be made solely by bank card. If payment is not made by bank card, the reservation will be cancelled.

Secure payment through PayPal

CFLS has entered into a service agreement with PayPal.

These agreements aims at ensuring all necessary features to manage a merchant service and to securely acquire payments over the Internet.

PayPal Services handles trade security and ensures secret data protection (deciphering keys) and management.

Financial costs (bank charges in connection with the exchange rate, banking commission for payment transactions made outside the territory where the card was issued, and other banking commissions) that may be tied to payments by credit/debit card will remain the customers' responsibility.

1-4: Final Order

An order is considered final when payment in full is received by us in accordance with the above procedures and an electronic confirmation with an attached voucher is issued to the customer. Customer is required to print and present the voucher to the applicable Skishop Dealer.

The equipment can be collected the day before the first day of the rental period after 3:30 PM and returned at the end of the last day of the rental period or on the following morning before 10 AM. Any return of equipment made after 10 AM on the following day of the planned return date on the voucher will entail the billing by the Dealer of one day of rental at the prices shown in store.

Important:
Ages 12 - 15 Years Valid identification or proof of age will be required for all rentals.

The rented winter sport equipment become the full responsibility of the customers as soon as collected by them. The customer shall ensure its conservation and shall make use of it with due care at all times. Taking possession of the rented equipments remains the responsibility of the customer.

In case of late collection of the rented equipments, the customer shall inform the relevant Dealer as soon as possible. We ask the Dealer to keep the booked equipment at the customer's disposal for 24 hours. Passed this time, the equipments shall be made available for renting again, without compensation to the customer.

The rented equipments shall be returned to the Skishop Dealer where they were collected. Failure to return the rented equipment - regardless of the reason - will result in the Dealer billing the customer for the full value of the equipment at its public price as new, in addition -to the cost of the rental.

The rental equipment is for the customer's personal use only. No possibility of subletting or lending even gratuitous use by other is permitted.

The customers are the sole judge of their ability to use the rented equipment. The customer attests to be able to use the rented equipment and pledges to use it cautiously, at no risk for third parties in accordance to the regulations in force.

All rental equipment is in good condition and shall be returned as such. The equipment being numbered or marked shall be returned with the same numbers and the same mark. Any damage - regardless of the cause - will require direct payment to the Dealer for the repair or replacement cost of up to the rental price of new equipment , in addition to the cost of hire.

CFLS, CILS and/or ASC shall not be held liable for delays in the availability of the rented equipment - delays due to circumstances beyond their control - notably in case of an accident ; delays in the return of previously rented equipments ; modification of regulation; force majeure, strikes, etc.

In such circumstances, CFLS, CILS, and/or ASC will do their best to make available to the customer an equipment of equal or higher quality according to availability at the Dealer.

When making the reservation, the customer can insure the rental equipment against damage (total or partial damage to the ski equipment) and theft (total or partial). The cost of this guarantee depends on the category of the equipment reserved by the customer and the rental period chosen, in accordance with the rates given below:

Category of equipment rented	Cost of breakage/theft insurance per day
Adult categories	€2.20 / CHF 3.00
Teen categories	€2.20 / CHF 3.00
Champion, Kid, Mini-Kid	€1.50 / CHF 2.00

The ski equipment is not insured against being forgotten, lost, or exchanged at any time during the period of the rental.

Customer's obligations in case of loss::

1. In case the ski equipment is stolen, the customer will forward a receipt of the theft report made to the relevant authorities (the police, for example) to the shop where the equipment was hired.
2. In the event of damage to the ski equipment, the customer will bring the damaged equipment back to the shop where it was hired.

The customer has 7- days from the booking confirmation to cancel the reservation. If this period were to end on a Saturday, Sunday or on a bank or public holiday, it shall be extended to the next working day.

This cancellation right does not apply where the reservation is booked 7 days or less from to the scheduled pick-up.

6-1: Exercising the withdrawal right

In case of exercise of the withdrawal right within the 7-day cancellation period, the sums paid by the customer shall be refunded less an administrative charge of 1€ per person including taxes (except ASC' clients). The refund is made whether by crediting the card used for the transaction ; or by bank cheque if the customer paid by bank cheque or holiday cheque.

6-2: Cancellation before collecting the equipment and after the 7-day cancellation period during the following periods

During school holidays:

From	to
17-12-2011	31-12-2011
11-02-2012	10-03-2012
07-04-2012	05-05-2012

1. All cancellation of hire until 5 days (included) before the beginning of the hire will result in the refund of the rental less a 3% cancellation fee.
2. All cancellation of hire between 4 and 3 days (included) before the beginning of the hire will result in the refund of the rental less a 50% cancellation fee.
3. Passed 3 days before the beginning of the hire, no cancellation shall be authorized and no refund shall be claimed.

Except for school holidays:

1. All cancellation of hire until 3 days (included) before the beginning of the hire will result in the refund of the rental less a 3% cancellation fee.
2. All cancellation of hire until 2 days before the beginning of the hire will result in the refund of the rental less a 50% cancellation fee.
3. Passed 2 days before the beginning of the hire, no cancellation shall be authorized and no refund shall be claimed.

6-3: Cancellation after collecting the equipment

In case of illness or accident occurring during the rental period, the rental conditions remain applicable. The equipment rented by the effected customer only may be returned and billed in pro rata for the number of days of rental actually spent (upon presentation of a medical certificate and a notification of the store for having returned the equipment).

In this case, the refund (less an administrative charge of 1 € per person including taxes (except ASC' clients). will be made whether by crediting the card used for the transaction; or by bank cheque if the hirer paid by bank or holiday cheque. Partial days will not be refunded.

6-4: Cancellation due to weather conditions

In case of full closure of the ski area normally accessible from the place of equipment rental and due to bad weather conditions only, the involved days of rental will be refunded upon presentation of a supporting document issued by the resort's ski lift company.

In this case, the refund will be made whether by crediting the card used for the transaction; or by bank cheque if the hirer paid by bank cheque or holiday cheque.

The customer must refer to the section "Legal statements - personal data" of this site.

In case of a dispute arising out of or relating to this agreement, and failure to an out-of-court settlement, the dispute shall be resolve by the competent Court according to the applicable procedure rules:

For all rental made by CFLS, French Law shall be the sole applicable to any dispute of any kind whatsoever and the French Courts shall be of exclusive jurisdiction.
For all rental made by CILS the Swiss Law shall be the sole applicable to any dispute of any kind whatsoever and the competent Courts for the ski resort where the equipment was hired from shall be of exclusive jurisdiction.

For more information about the Insurance for mountain rescue, please Click here